Dispatch:

All DPD / InPost orders placed before 10:00 GMT are shipped on the same day from Monday to Friday, excluding holidays.

All Tracked Postal Parcels are shipped on Tuesday and Friday, excluding holidays.

Delivery options:

• Personal pickup – available in Warsaw, Poland
• Tracked Postal Parcel – starting at 5,00€ – for single-use kits or non-EU orders
• Express: DPD / DPD Pickup Points (Carbon Neutral) – starting at 11€+, available only in Europe
• Express: InPost International lockers – available in Italy, France, Belgium, the Netherlands, Luxembourg, Spain and Portugal

For legal and safety reasons we do not mail any TLC test kits. All dangerous liquids products are delivered by a safety compliant courier (EU only) to ensure secure and express delivery.

Delivery time:

Please note that all delivery dates are estimated by the shipping companies, not guaranteed.

• Postal Parcels usually takes 2-5 work days, however please allow up to 21 days after shipping for your package to arrive.
• DPD / InPost is usually delivered within 2-5 days. Please follow the tracking and call relevant shipping company in case of any issues.